Technology & Communications

    The Right Connections

    Technology & Communications

    Cyprus has made innovation a top priority in its strategy to develop a digital economy, and is determined to make all the right connections to achieve its goal.

    Cyprus has managed to successfully exploit its strategic location at the crossroads of Europe, Asia and Africa – establishing it as a thriving international business centre with global connections. This success could not have been achieved without the support of an advanced communications infrastructure. Promoting the digital economy and developing secure electronic communications networks continuous to be high on the agenda, including creating more efficient e-solutions across all sectors. The government’s commitment to attract foreign investment into Information and Communications Technology (ICT) projects and with innovative start-ups springing up, Cyprus is certainly being noticed internationally.

    Connecting with the World

    Cyprus was recently included in a list of eight emerging global technology hubs by Transfer Wire, and it is no wonder, with its rapidly growing economy and efforts to improve its telecoms landscape. An excellent infrastructure has already been established on the island, as well as a state-of-the-art satellite and submarine cable infrastructure, connecting the island with its neighbours and the rest of the world.

    Cyprus has a fully digital network with reliable high-speed international connectivity via eight fibre optic submarine cables, including the world’s longest optical submarine telecommunications cable, SEA-MEWE-3, which links directly with South East Asia, the Middle East and the rest of Western Europe.

    The development of satellite communications sector is one of the island’s key objectives, and investments of companies in the sector have reached €300 million in the last five years. To build up the sector further, Cyprus has constructed a simple, flexible and competitive licensing model resulting in one satellite already in operation and more expected to be placed in new orbital positions during the next two years – providing cutting-edge telecommunication services for niche technologies.

    Fixed broadband coverage is provided universally, and competition among various cable and DSL operators has resulted in a good offering of high-speed and cost-effective broadband access services throughout the island. Mobile operators in Cyprus offer high-speed 3G and 4G broadband mobile access technology and are constantly updating and evolving their networks, as well as investing in new technologies. Cyprus also boasts some of the most cost-effective call rates within the EU. State-owned operator Cyprus Telecommunication Authority (Cyta) continues to dominate the market offering a full range of telecommunications services. Other key players with a prominent role in the telecoms landscape are MTN, Primetel and Cablenet. During 2016, the island authorised additional frequency bands (800/2600 MHz), which will allow mobile operators to further enhance their networks in terms of speed, capacity and quality of 4G service.

    In addition, Cyprus has secured a significant amount from EU structural funds for the deployment of step-change technology, for the roll-out of Fibre-To-The Home (FTTH) networks. By 2020, FTTH networks are expected to extend to every private residence.

    Attracting Tech Business

    Increasing numbers of technology companies are choosing to locate their operations in Cyprus, attracted by the island’s high-quality services, skilled workforce and favourable tax and business environment. The Cypriot government also offers financial incentives for innovative small and medium-sized enterprises (SMEs) setting up on the island. In addition to Cyprus’ advantageous and cost-effective business operating environment, the country has also launched specific incentives for start-ups – with the rise of business angels and venture capitalists looking to invest risk capital in exchange for equity, in promising business ideas and products with high market potential. Cyprus launched a new Start-Up Visa scheme, aiming to attract more international talent to establish innovative ventures with high growth potential. There is still a long way to go to establish Cyprus as a mature start-up hub, like its neighbour Israel, but with increasing support from both government and the private sector, the steadily moving in the right direction.

    Landmark Science and Tech Park

    With increased competition, the roll-out of 4G and expanding development in new solutions such as cloud services, Cyprus is continuously re-evaluating and upgrading its technology sphere. A key development in support of Cyprus’ digital strategy is the launch of the country’s first-ever Science and Technology Park (STP) in Pentakomo, near Limassol. The large scale project is a welcome move and will create applied research and development centres as well as office and support facilities tailored for science and technology companies. A key objective is also to promote business incubators in a bid to expand the range of opportunities for research and development. The planned STP, located near the country’s main electricity power station and a short distance from the island’s main ports and airports, provides strategic investors with an interesting opportunity to finance, design, build and manage a landmark project. The tender notice was published in 2015 and has already attracted international interest. To sweeten the deal for foreign investors, Cyprus offers various incentives, such as tax breaks, greater flexibility in authorisation procedures and easier application process for residence and employment permits. In addition, investors will have tax-breaks for expenditure on acquiring patents or copyrights, buying shares in innovative businesses and start-ups, and additional breaks for the cost of buying fixed assets to be used in innovative operations. As a business services hub it is crucial for Cyprus to keep up with cutting-edge technology, and a new mentality geared towards innovation is slowly opening the market for more current and sophisticated tech solutions. International giants such as Microsoft, Oracle, SAP and IBM have been on the ground, supporting Cyprus’ tech evolution for many years, but there is room for further development and growth in the sector. Recognising that Information and Communication Technologies (ICT) are a catalyst to increase productivity and economic growth, Cyprus launched its ‘Digital Strategy’ in 2012. The strategy, which is line with the Digital Agenda for Europe, promotes the use of ICT in all sectors of the economy in a bid to increase private sector competitiveness and to modernise the public sector.

    Digital Cyprus

    The country’s digital agenda outlines a series of key objectives, which include connecting Cyprus with high-speed networks and to promote competition to create a more sophisticated infrastructure and cost-effective services. Modernising public administration through electronic services is a top priority, and in 2016 Cyprus signed a memorandum with Estonia in the field of eGovernance and ICT. Through the agreement, Cyprus will benefit from Estonia’s extensive knowledge and pioneering know-how in eGovernance, which could result in annual savings of 2% of GDP. Another aspect is the creation of tools to promote eDemocracy, by consolidating government data centres and setting up call centres and online services to better inform both citizens and businesses about government services. Cyprus has also been looking at ways to encourage economic institutions, including government departments, to use technologies or implement policies and practices that are environmentally friendly both in production cycles and operations.

    With plans to roll-out a national health scheme – which should be fully implemented by 2020 – the importance of eHealth solutions in Cyprus is rising. Installing an eHealth system in all hospitals is a strategic aim at controlling both the quality of service and cost. Cyprus’ performance in eHealth can be greatly improved by encouraging a greater adoption of medical data exchange. An important aspect of the agenda is also the inclusion of vulnerable groups into the helm of digital Cyprus, as well as promoting learning through ICT – using it as a dynamic tool to upgrade and reform the educational process. Digital entrepreneurship is an objective that goes hand in hand with this, and is a bid to help businesses use ICT extensively to increase their productivity and become more competitive in domestic and international markets.

    Fostering a Start -up Ecosystem

    Compared to many of its European counterparts, Cyprus is still in its infancy in terms of its start-up ecosystem. However, the past few years have seen a leap in the provision of funding, support and mentoring opportunities to aspiring entrepreneurs and innovators. Start-up accelerators such as the Cyprus Business Angels Network, Cypriot Enterprise Link, Chrysalis Leap and Repower Cyprus have all boosted the environment, along with events such as Hack Cyprus Hackathons, the Clean Launchpad Competition, as well as Start-up Weekend and Start-up Live. Home-grown talent and a burgeoning tech landscape have already launched some inspirational success stories.

    Evolution in Progress

    Cyprus has big plans to become a centre of excellence for technology development, and with so much untapped potential the island provides interesting opportunities for tech-savvy investors and innovators. Both Cyprus University of Technology and the University of Cyprus are providing increasing numbers of highly qualified graduates to meet the sector’s growing demand, while the Cyprus Institute – a world class research establishment – is engaged in several ground-breaking and technologically innovative projects. With its strategic geographical location and established framework for technology and research initiatives, Cyprus is perfectly placed to realise the European vision of a digitally democratised society and see substantial growth in coming years.  

    Updated: March 2017

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