articles | 21 May 2014

CySEC broker Orbex launches Click to Call service

Taking customer service to the next level, Orbex, with headquarters in Limassol, recently launched a new Click to Call website feature, giving clients and partners the ability to place a free call at any time to the Orbex Customer Service team.

Click to Call is in an addition to the company’s current Live Chat and Request Callback options, all designed to bolster convenience and service for customers and partners.

Formerly AFBFX, Orbex was recently re-branded in recognition of the company’s enhanced customer service for traders and partners. Orbex now provides a one-hour response time to all customer inquiries in addition to easy funds withdrawal and multilingual service in 12 languages, including English, Arabic, Bengali, Spanish, German, Russian, Chinese, Bulgarian, Urdu, Greek, French and Italian.

With Click to Call, customers simply complete a basic form, submit their information and enjoy a call with the Orbex Customer Service team free of charge no matter where they are in the world. This new service is available 24/5.

The new Orbex will continue to enhance offerings for traders, improving trading technologies and providing a range of instruments, making trading and diversifying investment portfolio easier than ever. Orbex provides clients with the very competitive trading terms and conditions in the market on currencies and other instruments, offering a diverse range of products including Foreign Exchange, Precious Metals, Future Contracts (OTC), Equity Indices (OTC), CFDs and Energy Contracts.

Source: Leaprate

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