In order to reduce employee turnover you need to start with hiring the right people. Speak to any member of the GRS team in Cyprus or Malta to assist you with identifying the best talent. Once hired, train those employees well to make them more confident in their daily operations and ensure they provide a consistently high-quality service.

To retain your employees over the long-term you need to empower them. According to 90% of workers, the most valued attributes in workplace relationships are honesty, trust and fairness.

Trust and personal relationships are fundamental characteristics of the best working arrangement so keep an open and honest connection with your employees that recognises their achievements and encourages employees to openly approach you.

Give and receive feedback – both positive and negative, provided that feedback is constructive and addressed at the appropriate time. By providing effective feedback, workers know how they are meeting their goals.

Review and assess employee concerns on a regular basis to ensure they continue to feel valued. Managers often overlook the importance of a positive working environment in maintaining a happy, productive workforce, but this is a highly cost-effective way to reduce employee turnover.

Instil an open-minded work culture where everyone’s ideas are welcomed. Encourage your team to give direct input and ideas to show that each member of your team is valued and important. Empowering your employees by making them feel valued and respected naturally leads to higher sales, better profits and lower turnover.

Communicate with your team on a regular basis to actively foster trust, honesty and respect. Avoid micromanaging as this creates a negative working environment. Though periodic checks are important, you do not want to be overbearing about it. Instead, show that you trust your employees by assigning them with plenty of responsibilities that will enable them to flourish in their position, as well as stepping back and letting them do their jobs. Showing outward respect and appreciation for your employees on a regular basis contributes to the positive company culture, leading to a strong, enduring working environment that your employees will enjoy being a part of. This will also show them that their work is essential to the success of your business, giving them added motivation to succeed in their jobs.

You should also perform regular reviews/appraisals to check in with your team and openly reward individuals with awards, recognition and praise. Small gestures can also go a long way towards creating a positive working environment that makes employees feel valued. This should go beyond monetary compensation to include company/department lunches or events, parties, thank you emails and so on.

Apart from a competitive salary, consider offering incentives such as flexible working hours, generous holiday leave, free gym membership, food, gift certificates and health insurance, as these have all been proven to decrease employee turnover. Take note of the benefits that your main competitors offer so that you can match them. Aside from tangible rewards, recognise success by rewarding your employees with an engaging and fun work environment as well as status-based recognition.

Ultimately, you want to offer an environment that people want to work in. By making your businessgreat you will attract the highest quality talent to your company who want to stay at your company for the long-term.