articles | 11 June 2019 | KPMG Limited

KPMG in Cyprus announces the official collaboration with

KPMG in Cyprus announces the official collaboration with, a Scandinavian software company that specialises in Conversational Artificial Intelligence (AI).

Being at the forefront of digital transformation, KPMG is deepening its expertise in AI to help clients develop intelligent digital channels and augment their workforce. Today, KPMG in Cyprus’ Certified AI Trainers can train and deploy virtual agents for any organisation and environment, irrespective of industry, size or complexity.

Taking advantage of robust natural language processing, unlimited scalability, enterprise-level security and privacy features, KPMG will be deploying's technology to the market to advance digital customer experience across industries, from financial services to the public sector.

Through virtual agents, powered by's advanced machine and deep learning technology which intelligently responds to customer requests, organisations will achieve operational cost reductions while driving end-users to new digital channels and new ways of experiencing their brand. Among other features,'s platform allows for authenticated chats using multiple methods such as OpenID Connect and SAML. It enables smooth handover between virtual and human agents and deeper conversational understanding via its Automatic Semantic Understanding (ASU) deep-learning algorithm.

Cooperation Partners
  • Logo for Cyprus Shipping Chamber
  • Logo for Cyprus In Your Heart
  • Logo for Ministry of Energy, Commerce, Industry and Tourism
  • Logo for Invest Cyprus
  • Logo for Cyprus Investment Funds Association
  • Logo for CYFA Cyprus
  • Logo for Association of Cyprus Banks
  • Logo for Cyprus International Businesses Association
  • Logo for Cyprus Chamber of Commerce and Industry