Training: Mediation Skills Development Programme May 2022

Mediation is a flexible practice and process of negotiation in a relationship to resolve domestic and international disputes, conducted confidentially in which a trained neutral mediator actively assists people and/or organisations to work towards a negotiated agreement of a dispute which will result in a reduced cost and time between the parties involved.

The unforeseen challenges raised from Covid-19, could not leave unaffected the Mediation practice, since the need for social distancing moved the traditional in-person to remote/online Mediation.

Therefore, the need of the course is to extend mediators knowledge and improve the soft and technical skills to resolve disputes effectively and efficiently in a dynamic environment using online platforms such as zoom, Microsoft teams, Starleaf etc.

The course will enable learners to gain knowledge and to be able to demonstrate the core competencies necessary for mediating a dispute and to be able to transfer this knowledge to practice. This course further, enables learners to understand and to deal effectively and appropriately with issues and difficulties that may arise during mediation.

For more information, visit website.